Our Service

Medical devices are becoming increasingly important as a key tool for connecting doctors and patients and improving the quality and efficiency of medical services. As a leader in the industry, JERRY MEDICAL always adheres to a customer-centered approach, not only providing customers with quality products and services, but also committing to meet the changing needs of the market and society through continuous technological innovation and product upgrades.

I. Customers Service

3. After-sales service: JERRY Medical has established a nationwide after-sales service network, once customers encounter any problems, they can respond quickly and provide solutions to ensure the use of customers.

II. Product Training

The correct use of medical devices is not only related to the treatment effect, but also directly affects the safety of patients. Therefore, JERRY MEDICAL attaches great importance to the training of customers, medical staff and patients, through a variety of ways to ensure that they can master the use of products.

1. Customer Training: JERRY MEDICAL will help customers better understand and use the product, and will also explain the functional characteristics and operation skills of the new product in detail.
2. Medical Staff Training: For medical staff in hospitals and clinics, we provide professional training courses, covering basic operation, troubleshooting, daily maintenance and other aspects to improve the professional skills of medical staff.。
3. Patient Training: For medical devices that need to be used at home, we will also provide guidance to patients and their families to ensure that they can use the product safely and effectively at home.

III. Device Maintenance

The stable operation of medical devices is an important guarantee for medical services. To this end, we have established a professional maintenance service system, which not only provides maintenance services for its own products, but also cooperates with other enterprises to jointly provide technical support for medical equipment on the market.

1. Professional maintenance team: JERRY Medical has an experienced maintenance team, members are strictly trained, with the ability to deal with a variety of complex problems.
2. Quickly response: Once receiving customer repair, we will immediately start the response mechanism and contact customers in time to ensure that the problem can be solved in time.

IV. Technology Innovation

With the rapid development of science and technology and changes in social needs, the medical device industry is also making continuous progress. we always pay attention to the industry dynamics, actively invests in research and development, and launches new products that meet the market demand.

1. Market research: Through market research, JERRY MEDICAL can timely understand the changes in customer needs and provide direction for product development.
2. Product iteration: JERRY MEDICAL insists on continuously optimizing and upgrading existing products to ensure that the products are always in the leading position in the industry.

With excellent service, professional training, reliable maintenance and innovative products, JERRY MEDICAL has won the trust and support of our customers. In the future, we will continue to adhere to the concept of “customer-centric”, continue to explore and practice, and contribute to the healthy development of the medical device industry.